About Our Backdrops

Here you’ll find all the information about our backdrops, shipping, and frequently asked questions.

Need additional help or have another question?

 

The Photo Backdrops: A Perfect Way to Express Yourself ⭐

Printing of backdrops from Monday to Friday.

Order dispatch: Tuesday, Thursday & Friday.

 

Information About the Photo Backdrops

 

  • 100% made in France! The backdrops are designed and printed exclusively in France (in Haute-Savoie).
  • The backdrops are printed on a very durable material that does not wrinkle and is tear-resistant. The backdrops are made of smooth vinyl, offering excellent color rendering and high-quality details.
  • The backdrops are printed with eco-friendly inks to minimize environmental impact.
  • They are water-resistant and can be cleaned with a sponge.
  • The surface is matte, so it doesn't reflect much light in your photos. However, be cautious with darker backdrops as they may reflect a bit more.

Before ordering, please read the FAQ (below) to get all the necessary information.

After placing your order, a confirmation email will be sent. It includes the invoice and order summary, as well as a free user guide. Be sure to check your spam folder if you don't see this email immediately after your purchase. For any additional information, feel free to ask your question via the chat provided.

Order Process

As soon as an order is placed, you will receive an email with the summary information, an invoice, and a downloadable guide. Your order will be prepared the same day or the next if placed later. Printing is done to order to keep stock as low as possible for ecological reasons (to avoid unnecessary printing and waste).

Once the order is completed, you will receive an email stating "order completed," and the tracking number will be sent by email that evening or the next morning.

You will receive an email with your tracking number as soon as the order is shipped. For Colissimo deliveries, the order arrives within 3 days; the option costs €7. Colissimo tracking is available on laposte.fr. Free delivery in France to a relay point in 6 days (J+6) is available for orders over €70. This option unlocks directly in the cart for orders over €70.

The package will arrive in a box approximately 80cm/10/10 to 105/10/10 (does not fit in the mailbox) with a cardboard tube. Your order is therefore well protected!

Shipping and Delivery

The backdrops are shipped within 1 to 2 days, depending on the processing time and the delivery option chosen. The backdrops are printed to order.

During order preparation, you will receive an email notifying you that the "order is completed," meaning it has been printed and will be packed the same day.

You will then receive the tracking number for your order the same day or the next morning, depending on when the carrier picks it up.

Delivery will then take place within 3 days with Colissimo or 6 days depending on your choice. J+6 delivery is free for all orders shipped within mainland France.

  • France: J+6 (€7 in relay) / Free from €70 purchase, home delivery €10
  • RĂ©union, Martinique, Guadeloupe: €30
  • For parcels over 1m (120cm backdrops), there is an additional €8 fee (Colissimo surcharge) for the entire order.

Delivery times in Europe or internationnaly depend on the country (between 3/7 days) with Colissimo. Here are the most common countries :

    • Belgium: 3 to 4 days Colissimo
    • Spain, Portugal: 3 to 7 days
    • Italy: 3 to 4 days
    • Ireland: 3 to 5 days
    • Switzerland: J+6
    • USA / Canada: J+8


Returns and Exchanges

The withdrawal period is 14 days. Please send an email to contact@pastryandtravel.com with the subject "return" to obtain the return instructions. After receiving the backdrops, a refund will be issued directly to the account used for the order. Custom backdrops are non-refundable and non-exchangeable. The order's tracking number must be sent by email at the time of return shipment.

Return shipping costs are the responsibility of the customer (Colissimo) in the original packaging or other if you no longer have it. Damaged backdrops will not be refunded.

Return Address A&J PROD - Taulin Justine, 346 route des Ă©combettes, 74210 Faverges, France  Phone : +33676402602

Affiliation

If you want to talk about the photo backdrops to your community, you will receive a 10% commission on each sale made with your link.

To get started, sign up through this link: AFFILIATION

You can create your unique link and share it with your followers. For each sale made with your link, you will earn 10% in euros on your affiliate account.

  • 📍 Location

    All products in this shop are designed, created, and printed in Haute-Savoie, France.

  • đŸ“± Phone

    Monday to Friday,

    10 AM – 6 PM: +33 6 76 40 26 02

  • đŸ“© Mail

    For all inquiries: contact@pastryandtravel.com

🔓 Frequently Asked Questions

Who Are the Backdrops Designed For?

Our backdrops are designed for anyone who wants to start photography or improve their own photos. A photo backdrop helps create a harmonious and professional look, making it popular among bloggers, influencers, makers, artisans, and both professional and amateur photographers. They can help you grow on Instagram with more polished photos while developing your own visual style.

I Can’t Decide — Is There a Guide to Help Me Choose?

Yes! I created a special guide for creators who want to choose the perfect photo backdrops based on their activity and visual style.

Donwload the free guide

What Materials Are the Backdrops Made Of?

Our backdrops are made from vinyl and printed with eco-friendly inks. They are washable with water and a sponge, easy to roll for storage, and can be attached to a wall with tape or hung on a C-stand tripod, for example.

Can I Order if I Don’t Live in France?

Shipping is available across Europe. Additional shipping costs may apply depending on your country of residence. Please note that import taxes or customs fees may also apply depending on your location. I am not responsible for any additional taxes charged upon delivery.

How Can I Receive an Invoice?

Your invoice is automatically sent once payment has been received and is included in the order confirmation email. It is sent to the email address provided during checkout. Please check your spam folder if you cannot find the email in your inbox.

For professionals, a VAT number can be added to the invoice if needed (please contact me by email for this request).

Why Haven’t I Received My Order Confirmation Email?

Order confirmation and shipping emails may sometimes appear in your spam or junk folder. Please make sure to check there if you cannot find them in your inbox.

Please note: your invoice is automatically included in the order confirmation email.

Do You Have an Affiliate Program?

Yes! A free affiliate program is now available. Share the photo backdrops and earn rewards.

Earn 10% commission on photo backdrop purchases made through your unique affiliate link. Every customer who places an order using your link earns you a commission on their purchase.

For example, if someone orders a pack of 3 backdrops for €76 through your link, you earn €7,6 instantly.

Register here